What type of communication skills does POST training focus on?

POST training emphasizes verbal de-escalation and effective communication with the public because these skills are crucial for law enforcement professionals who frequently engage in high-pressure situations. The ability to communicate clearly and calmly can help to defuse tense encounters, facilitate cooperation from community members, and ensure that information is conveyed accurately. Verbal de-escalation techniques are particularly important for minimizing conflict and maintaining public safety, as they allow officers to handle situations without resorting to physical force.

While written communication, public speaking, and non-verbal techniques are also important, the direct interaction with the public and the necessity to address volatile situations make verbal communication and de-escalation a primary focus in POST training.