What is one advantage of E9-1-1 over Basic 9-1-1?

One significant advantage of Enhanced 9-1-1 (E9-1-1) over Basic 9-1-1 is that it provides selective routing. This means that when a call is made to 9-1-1, the E9-1-1 system can automatically determine the caller's location and route the call to the most appropriate public safety answering point (PSAP) based on that location. This capability ensures that responders are dispatched more efficiently and effectively to the scene of an emergency.

In contrast, Basic 9-1-1 does not have this location-based routing feature and typically requires the operator to manually determine where the call is coming from, which can lead to delays in response time. The ability to provide selective routing is crucial for improving the overall efficiency and effectiveness of emergency responses, making it a clear benefit of E9-1-1 systems.