What does Selective Routing enable in emergency calls?

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Selective Routing plays a crucial role in emergency response by ensuring that 911 calls are directed to the appropriate Public Safety Answering Point (PSAP) based on the caller's location. This capability is essential because each PSAP covers a specific geographical area and is best equipped to handle emergencies within that jurisdiction. By routing calls selectively, emergency services can respond more efficiently and effectively to incidents, reducing response times and improving overall public safety.

The focus on the caller's location allows for precise handling of emergencies, ensuring that the call is answered by personnel who are most familiar with the area and have the resources to respond quickly. This system eliminates the need for operators to transfer calls, which can delay emergency response.

The other options do not accurately describe the primary function of Selective Routing. For instance, sending calls to any PSAP would not provide the specificity and efficiency needed in emergency situations. Routing based on the time of day could lead to confusion and delays in a critical moment, and prioritizing calls based on urgency, while important, is not the main feature of Selective Routing. The main goal is to ensure that calls are directed to the correct agency for the quickest resolution.

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