According to the National Fire Protection Association (NFPA), what percentage of calls should be answered within 15 seconds?

The correct answer is that the National Fire Protection Association (NFPA) recommends that 95% of calls should be answered within 15 seconds. This standard is vital for ensuring a prompt response to emergencies, as delays in answering calls can affect the overall response times of emergency services. The NFPA emphasizes the importance of swift communication in emergency situations, as it allows for quicker mobilization of resources and can potentially save lives. Meeting this benchmark helps dispatch centers maintain operational efficiency and enhances public safety. The other options, while they represent high standards, do not align with the NFPA's specific recommendation, which is why they are not the correct choice.